Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

In partnership with leadership and management, will be accountable for the effective implementation of the ISO Quality Management system.

The incumbent will serve as a subject matter expert in the policies, processes, and procedures of the Quality Management System, and will develop a broad knowledge of the practice, business and technology as it relates to the area.

The incumbent will serve as a liaison between the Regulatory Office, Systems and Procedures, and Office of Research Quality regarding the area's quality management program. The incumbent will provide data and information as requested by Research leadership and other Mayo departments through system reports.

The incumbent will ensure compliance with Department policies, processes, procedures and will provide leadership with key quality indicator data and recommendations for improvement The incumbent will ensure the quality of data and processes within the department’s technology platforms, including the current Contract Management System, with the ability to triage and troubleshoot issues as well as develop requirements for potential enhancements and new functionality. The incumbent will need excellent problem-solving and analytical skills to identify and implement potential quality improvement projects to improve department technology platforms, including the Contract Management System.

Serves as member on area Committees as directed.

Qualifications

Qualifications:

Bachelors degree in medical technology (MT), clinical laboratory science (CLS), chemistry, biological science, education, management or health related field and three years related work experience required.

Pertinent quality management/quality system experience is preferred

Preference will be given to those who have strong problem-solving and analytical skills

Certification in a laboratory science such as ASCP for lab areas, other certification (IRB professional, QMS certification) may be required based upon specific area.

Skills required for this position:

Knowledge and application of the basic quality management system principles and concepts

Knowledge and application of the regulatory agencies and requirements for the specific area.

Knowledge and application of Mayo, Research, and policies and procedures as applicable.

Strong project management, team building and facilitation skills, and problem solving skills as well as demonstrated ability to work collaboratively with multiple disciplines (research, quality and safety, education, and clinical)

Strong oral and written communication skills and computer skills

Must be able to present and teach quality management system principles and concepts

Must be highly organized, efficient, and able to work independently exercising strong decision making skills

Ability to work with minimal direction, prioritize, multitask, and meet project timelines

Must be able to work under stressful conditions, maintaining a positive attitude in a changing environment.

Exemption Status

Exempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended.; $72,612 - 108,971 annually

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

M-F 8-5 This position works remotely 100% of the time from anywhere in the United States

Weekend Schedule

none

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Jill Squier

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.