Details

Open Date 05/03/2024

Requisition Number PRN38452B

Job Title PS Clinical Study Assistant

Working Title Genetic Counselor Assistant

Job Grade C

FLSA Code Nonexempt

Patient Sensitive Job Code? Yes

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Full time, 40 hours per week. Monday through Friday from 8:00 a.m. to 5:00 p.m.

VP Area U of U Health - Academics

Department 00848 - Pediatric Administration

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $14.42 - $21.29

Close Date

Open Until Filled Yes

Job Summary

The Department of Pediatrics at the University of Utah is looking for a Genetic Counselor Assistant. The coordinator will work closely with physicians, genetic counselors, and other staff to perform clinical, research coordination and administrative support functions for the University of Utah Department of Pediatrics and Center for Pediatric Personalized Medicine at Primary Children’s Hospital.

The University of Utah offers a comprehensive benefits package including:

• Excellenthealth care coverageat affordable rates

• 14.2% retirement contributionsthat vest immediately

• Generouspaid leave time

• 11 paid Holidaysper year

• 50% tuition reductionfor employee, spouse, and dependent children

• Flex spending accounts

• Free transiton most UTA services

• Employee discounts on a variety of products and services including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel

• Professional development opportunities

Additional benefits information is available athttps://benefits.utah.edu/

Responsibilities

Basic clerical and office duties, including:

1. Assembles necessary documents and supplies.

2. Effectively uses computer applications as needed in the office setting.

3. Schedules, coordinates and monitors appointments and testing.

4. Maintains medical records and other information.

5. Maintains inventory of supplies, ordering and restocking as needed to ensure availability for patient care.

6. Accurately documents patient and family genetic history and vital information into the medical record and into research databases.

7. Communicates with patients and providers via telephone, fax, e‐mail, and U.S. mail.

8. Assists in coordinating program meetings and case conferences.

9. Under the direction of the provider, assigns procedural and diagnostic coding to encounter forms.

10. Conducts pre‐authorizations, referrals, etc. in accordance with third party insurer requirements.

11. Facilitates timely billing by completing the necessary documentation.

Research functions

1. Screen participants by assessing eligibility for research protocols and potential for commitment to project.

2. Collects and tracks research consent from study participants.

3. Disseminates information about the project and implements recruitment enhancement strategies.

4. Monitor participant progression throughout study and conduct evaluation at end of study.

5. Coordinate clinical patient information according to research protocols and assist the researchers with gathering pertinent clinical information.

6. Follows techniques of clinical research coordination and practices, FDA Good Clinical Practices ( GCP ), and clinical research standard operating procedures to ensure compliance with Intermountain policy and procedure, research sponsors and Federal rules and regulations.

Clinical functions within acceptable standards of care including:

1. Processes patient referrals from medical care providers and self‐referrals from patients to genetic counseling; coordinates referral of genetic counseling patients to other specialties and providers.

2. Prioritizes (triages) patient scheduling to identify emergent needs through phone, electronic and walk‐in communication, in accordance with established guidelines and protocols.

3. Schedules appointment times and sends introductory packet to each scheduled patient.

4. Prepares patient record to include obtaining patient and family genetic and medical history and generates a pedigree for the genetic counselor.

5. Provides patient education as directed (content reflects specific genetic assistant training, guidelines, care process models, protocols) and documents the education.

6. Assists genetic counselor during the genetic counseling session with paperwork, preauthorization’s, pedigrees, etc.

7. Assists with consenting patients to research, in accordance with established guidelines and protocols.

8. Preauthorizes patients for genetic testing, including in‐depth knowledge of genetic testing criteria as it pertains to various insurance companies, HMOs, PPOs, and Medicare/Medicaid.

9. Works with laboratories and insurance companies to facilitate completion of genetic testing for patients.

10. Coordinates incorporation of patient information into electronic medical record, including intake forms, physician and patient letters, and test results.

11. Following provider instructions, demonstrates accurate, timely and efficient follow through, tracks and reports testing results to genetic counselors.

12. Track patient information, genetic test results, medical records, and family history and input information into tracking database.

13. Actively participates in quality improvement initiatives (i.e. CQI , TQM , Lean, 100% participation, etc.).

Other duties as assigned (i.e. data entry, expense tracking, patient chart reviews, etc…)

Problem Solving

• The incumbent may be required to prioritize tasks received from multiple staff members and determine the order of importance. The incumbent must use discretion and judgement when scheduling appointments and in screening calls. The incumbent may coordinate work processes with other departments, community, governmental or regulatory agencies and must understand the objectives and policies governing the activities of the department and be able to effectively communicate this information to interested parties.

Work Environment and Level of Frequency typically required

• Nearly Continuously: Office environment.

• Seldom: Infectious disease, exposure to animals, oils (there is air or skin exposure to oils or other cutting fluids)

Physical Requirements and Level of Frequency that may be required

• Nearly Continuously: Sitting, hearing, listening, talking.

• Often: Repetitive hand motion (such as typing), walking.

• Seldom: Bending, reaching overhead.

The staff member must be able to demonstrate the knowledge and skills necessary to provide care

appropriate to the age of the patients served on his or her assigned unit. The individual must

demonstrate knowledge of the principles of life span growth and development and the ability to

assess data regarding the patient’s status and provide care as described in the department’s policies and procedures manual.

Minimum Qualifications

Associates degree or equivalency (one year of education can be substituted for two years of related work experience). Completion of HIPAA Privacy & Security training may be required within two to five days of hire. Demonstrated human relations and effective communication skills also required.

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Department Specific Preferences

Bachelor of Science from an accredited program.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Type Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.