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Molina Healthcare Mgr, Growth & Comm Engagement Field-Based in Eastern WA in Yakima, Washington

Molina Healthcare of Washington is hiring for a Manager of Growth & Community Engagement in Eastern Washington – with a strong preference for candidates in/near the Tri Cities or Yakima areas.

This role can expect travel anywhere from 50 to 75% (+/-). Bilingual (Spanish) is a Plus!

This position will work alongside leadership and the other managers/departments to ensure team and department goals are met. You will work closely to lead and execute Molina signature events, manage the day-to-day activities, and support the team. You will interact with public officials, external organizations, and internal departments to help ensure Molina is the choice provider of service.

This position is fast paced and requires someone who is versatile, creative, and can lead by example. You will be a mentor, leader and need to be hands on.

The duties will range from doing ride-a-long with team members (Community Engagement Reps), leading, and facilitating meetings, events, and department activities. This position will interact with other department team leads. Position primarily works in the Medicaid space, however, may cross over to Marketplace and Medicare.

This role will lead by example, working alongside their team, boots on the ground. There may be evening and weekend events that the Manager will be needed at.

Prior experience working in a community facing/relationship building role in some capacity is highly desired.

Highly qualified applicants will have the following :

  • Live in/near the Tri Cities, or Yakima.

  • Open to travel of the eastern side of the state, understanding this role is approximately 50-75% travel.

  • Healthcare experience of some kind. Managed Care is a big plus!

  • Sales/Marketing experience and/or previous growth focused role.

  • Weekend and evening availability. (You will flex other days off).

  • Previous leadership/ management experience.

  • Proficient in Excel for reporting purposes.

  • Bilingual, Spanish Speaking.

  • Recent experience in business development, community relations or health care related activities.

Candidates must live in Eastern Washington – with a strong preference for candidates in/near the Tri Cities or Yakima.

KNOWLEDGE/SKILLS/ABILITIES

  • Works closely with the AVP/Director to develop and execute the enrollment growth strategy for a specific area, while also being accountable to achieve assigned membership growth targets.

  • Accountable for achieving established goals with the primary responsibility for improving the plan's overall “choice” rate. In addition, works collaboratively with other key departments to increase Medicaid assignment percentages for Molina.

  • Responsible for day-to-day operations and management of team members, including hiring, training, developing, coaching, and mentoring, etc. Creates and regularly reviews team performance metrics/scorecards to ensure team performance contributes to overall enrollment growth, while providing clear direction and intermittent steps to achieve success.

  • Contributes to the development, implementation, and evaluation of the enrollment growth plan for assigned territory; plans enrollment activities to promote membership growth.

  • Collaborates with other Lines of Business’ sales teams to identify growth opportunities focused on key providers and Community Based Organizations.

  • Leads team in the development of relationships with key providers, Community Based Organizations (CBOs), Faith Based Organizations (FBOs), School Based Organizations (SBOs) and Business Based Organizations (BBOs) and how to move them through the enrollment pipeline.

  • Directs the coordination, development, and approval of State/Federal guidelines for all marketing and promotional materials for all product lines.

  • Demonstrates thorough understanding of Molina’s product lines, Medicaid, CHIP, Medicare SNP, Marketplace, MMP, etc.

REQUIRED EDUCATION: Bachelor’s Degree or equivalent experience.

PREFERRED EDUCATION: Bachelor's Degree in Marketing or Healthcare Administration.

REQUIRED EXPERIENCE:

  • 5-10 years’ experience in business development, community relations or health care related activities.

  • 3 years Managed-Care, Medicaid experience; knowledge of advertising requirements pertaining to the Medicaid and Medicare media campaigns.

  • Prior work experience in a supervisory capacity, demonstrating excellent organizational, prioritizing, and motivational skills.

  • Experience in negotiation, sales, or marketing techniques.

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:

Must have valid driver’s license with good driving record and be able to drive within applicable state or locality with reliable transportation.

PREFERRED EXPERIENCE:

  • Previous healthcare enrollment, marketing and/or sales experience.

  • Fluency in Spanish highly desirable.

  • Prior demonstrated work experience in a managerial capacity.

  • Live in/near the Tri Cities, or Yakima.

  • Open to travel of the eastern side of the state, understanding this role is approximately 50-75% travel.

  • Healthcare experience of some kind. Managed Care is a big plus!

  • Sales/Marketing experience and/or previous growth focused role.

  • Weekend and evening availability. (You will flex other days off).

  • Previous leadership/ management experience.

  • Proficient in Excel for reporting purposes.

  • Bilingual, Spanish Speaking.

  • Recent experience in business development, community relations or health care related activities.

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:

  • Must have valid driver’s license with good driving record and be able to drive within applicable state or locality with reliable transportation.

PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:

  • Active Life & Health Insurance

  • Market Place Certified

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Key Words: CHIP, Managed Care, Medicare, Medicaid, Duals, Star Plus, community, health coach, community health advisor, non-profit, nonprofit, family advocate, health educator, liaison, promoter, outreach worker, peer counselor, patient navigator, health interpreter and public health aide, community lead, community advocate, nonprofit, non-profit, social worker, human service worker, Sales, Navigator, Assistor, Connecter, Promotora, Marketing, Growth, Manager, Supervisor, Leader, Management, Bilingual, Spanish, Spanish Speaking, MCO, Medicare Advantage, Waiver, healthcare, Health Care, LTSS, Salesforce, Data, Analysis, Reporting, Enrollment, Enroll, Travel, MPC, Accountable Care Networks, Accountable Care Organizations, AIM, ACHs, DOH, DSHS, FQHC, FFS, HCA, Population Health

Pay Range: $59,810.6 - $129,589.63 / ANNUAL

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

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